1. Introduction
SPYMELON W.L.L (“SPYMELON”, “we”, “our”, or “us”) is a Bahrain-registered limited liability company operating professional consulting services and a market intelligence platform including the SPY X division. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or submit inquiries through our contact forms. By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information only when voluntarily provided by you. This may include: Full Name, Email Address, Company Name, Job Title, Country, Phone Number, and Inquiry Message Content. We do not collect sensitive personal data.
3. How We Use Your Information
We use collected information solely to respond to business inquiries, provide requested information about our services or reports, issue proposals or quotations, process payments when applicable, and maintain business communication. We do not sell, rent, or trade your personal information.
4. Payment Processing
Payments, when applicable, are processed through secure third-party providers such as PayPal, Tap Payments, or bank wire transfer. SPYMELON does not store credit card information on its servers. All payment providers operate under their own privacy and security standards.
5. Analytics & Website Tracking
We use Google Analytics (GA4) to understand website traffic and user interaction patterns. Google Analytics may collect anonymized IP addresses, browser type, device type, pages visited, and session duration. This data is used solely for website performance and improvement. We do not use advertising tracking pixels at this time.
6. Data Storage & Protection
We implement reasonable technical and organizational safeguards to protect personal data from unauthorized access, misuse, or disclosure. Access to inquiry data is limited to authorized personnel only.
7. Data Retention
We retain contact information only as long as necessary to respond to inquiries, maintain business records, and comply with legal obligations. You may request deletion of your personal data at any time by contacting us.
8.International Users
As a Bahrain-based company, your information may be processed in Bahrain or other jurisdictions where our service providers operate.
9. Your Rights
You may request access to your data, correction of inaccurate data, deletion of your personal data, or withdrawal of communication consent by contacting us at sales@spymelon.com.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Information
SPYMELON W.L.L
Kingdom of Bahrain
Email:
sales@spymelon.comWebsite: https://www.spymelon.com
